If Medicare denies payment due to overutilization, Aculabs will bill the facility unless a patient-signed ABN form is provided. When placing an order, select “Patient” under “Bill To:” at the Add Order screen to generate an ABN.
Due to laboratory policy, requests more than 24 hours after original order date cannot be processed. Add-on requests for urine and/or stool cannot be processed. A new order must be completed and a new sample collected.
Aculabs asks that all of our client facilities please be specific when ordering supplies. Please allow up to 2-3 business days for delivery. Aculabs uses FedEx and all deliveries are sent under signature.